Privacy Policy

Data controller

Monolit Digital SL
Tax ID: B05336086
Address: Carrer Medes 4, 08023 Barcelona, Spain
Email: info@majordom.app

Majordom.app is a platform created and managed by Monolit Digital SL.


Data we process

At Majordom we process different types of data depending on how the platform is used:

1. User data (drivers)

  • Name
  • Email
  • Vehicle data (model, status, telemetry)
  • Service history

2. Workshop data

  • Workshop name
  • Contact details
  • Service information
  • Customer interactions

3. Technical vehicle data (Tesla)

Through the Tesla connection:

  • Battery level
  • Mileage
  • Tire pressure
  • Vehicle status
  • Other data available in read-only mode

Tesla connection

Majordom uses a read-only connection system based on access tokens.

This means that:

  • We do not have write access to the vehicle
  • We cannot control the vehicle
  • We only access the data needed to provide the service

The user may revoke access at any time.


Purpose of processing

We process data in order to:

  • Provide the vehicle monitoring service
  • Generate maintenance recommendations
  • Facilitate communication between the workshop and the customer
  • Improve the user experience
  • Analyze platform usage (without cookies)

Legal basis

  • Performance of the contract (use of the platform)
  • User consent (Tesla connection)
  • Legitimate interest (service improvement)

Data retention

Data are kept:

  • While the user keeps their account active
  • Or until they request deletion

Data sharing

We do not sell or share personal data with third parties.

Data are shared only:

  • Between the user and their workshop
  • With necessary technical providers (infrastructure, email)

Security

We apply technical and organizational measures to protect data:

  • Restricted access
  • Secure connections
  • Read-only tokens

User rights

The user may:

  • Access their data
  • Rectify their data
  • Request deletion
  • Restrict processing

For this purpose, you can write to: info@majordom.app


Changes to the policy

We may update this policy in response to legal changes or service changes.